Overnight shifts are tough for any employee. But group home direct service providers (DSPs) face unique challenges.
The major one? Staying awake and alert during long periods of quiet and downtime.
And it’s not just DSPs. Group home administrators and managers have their challenges, too. They struggle to monitor staff attendance and awake status across multiple locations—especially during overnight shifts
when most are out of the office and unable to provide immediate support.
Some of these same administrators still rely on old-fashioned tactics like conducting their own check-in calls
and surprise “nocturnal audits” to ensure staff are awake and alert throughout their shifts.