Attendance Verification & Alerts for Staff and Individuals
Our Culture
We are very proud of the team we have built over the years. People are important to us. We care about our customers, our employees, and our community. Caring is not an option, it’s expected. It’s all about balance, never take more than you give.
Caring is the very root of the culture that we share and have built our company upon. These are not written rules, they are attitudes and behaviors that we look for in our people. We continue to pursue the best in ourselves and in others as we move forward in this thing called life!
Our Team
Pattie Marrin
President/CEO
Pattie takes a vision and makes it reality! Pattie Marrin is President and CEO of SteadyCare, a presence monitoring and employee verification technology which increases safety, compliance, and accountability of awake overnight staff. Pattie drives the mission, operations, and every aspect of the business you can imagine! She is passionate about the customer and believes that positive customer experiences drive revenue growth.
Pattie began her entrepreneurial journey right out of college when she launched her first business, one of the largest lead paint inspection and removal businesses in Massachusetts. But she didn’t stop there, she proceeded to build a training school for public and private inspectors, developing the curriculum and running seminars throughout New England. This was just the beginning of her innovative initiatives!
For next 15 years, Pattie served as Partner & COO of a telecommunications company selling business telephone systems and cabling services in New England. During her tenure, she identified and implemented a department-wide CRM software program that was an end-to-end solution tying all aspects of the business into a robust, single application. One of her passions was to create a great customer experience, as well as developing and cultivating a positive company culture and working environment for the people who worked with her. Her focus was “about the people.”
Pattie’s experience with telecom grew as the industry evolved from analog to digital and finally into IP platforms. The once-separate worlds of Telecom and IT converged making it possible to steer the company in a new direction. With a mindset built around focus, determination, confidence and perseverance, Pattie successfully spearheaded operations to meet these new and diverse end-user market needs, strategically transforming the business models and creating new product offerings to successfully drive revenue growth.
Today, as the President and CEO of SteadyCare she has not let her vision slide. She vigilantly focuses on strengthening SteadyCare’s services and solutions and steadfastly strives to deliver both a great customer experience, as well as a positive working environment.
When not steering the SteadyCare ship, Pattie is an active member in the community and volunteers and supports many nonprofit businesses and individuals in a fundraising capacity. She is happiest hanging with her dogs Bennie and Jett!
Rebeccah “Becky” Jennings
finance director
Becky joined SteadyCare’s Management Team in 2009. Her expertise is with creating, managing and maintaining policies and procedures in our Finance Department. She is a master of many things, including contracts, payables, receivables, reporting and financial regulatory agencies.
She possesses a unique talent of understanding our client’s needs and recognizing trends that affect them. Becky’s relationship with our clients is an integral role in our organization. She is a master at analyzing data and helping to enhance our understanding of events and the reporting necessary to convey their meaning.
Becky loves all animals, was an avid horsewoman and is especially close to her dog(s) and cat(s). She is a pro at nutrition and loves sharing her expertise to help make a positive impact on health.
Karen Gatteny
Operations Manager
Karen Gatteny is the Operations Manager for SteadyCare. With over 15 years of experience in Operations and Human Resources, Karen is a leader who delivers solutions that help companies harness the full power of one of their most valuable assets – their people!
Karen has her bachelor’s degree in psychology from Southern New Hampshire University, and her Professional in Human Resources through HRCI. She has enjoyed many professional positions throughout the years, but the one commonality amongst them all has been building great relationships with people.
Karen started her professional career at Verizon where she spent 16 years working her way up from customer service operator to senior circuit designer and trainer. In 2010, Karen decided to take a hiatus from the corporate world. With her massage therapy license and Board Certification in Therapeutic Massage and Bodywork, she began her own successful Massage Therapy practice. Karen attributes a great deal of her strong interpersonal skills and ability to create supportive work environments to her massage practice.
While still maintaining her massage practice, Karen reentered the corporate world and began working with an Information Management Solutions company where she worked her way up from HR Manager to Director of Human Capital Management, where she worked for 12 years before joining the SteadyCare team as Operations Manager.
When not working at SteadyCare or massaging, Karen can be found spending time with her husband George and her lazy hound dog, Jack. She loves a good challenge, a difficult jigsaw puzzle, long road trips and spending as much time outdoors as possible!
Hailey Gallagher
Customer Success Manager
With over 5 years of experience as a Customer Success Manager, Hailey Gallagher possesses the natural talent to communicate with any audience. In Hailey’s role as CSM, not only is she responsible for troubleshooting customer issues, but she has also taken on the role as trainer for SteadyCare’s SaaS platform, a role that allows her to use her creative talents to design, develop and implement training content for new product services.
Hailey has always had an interest in networking and public speaking which ultimately led to a B.A. degree in Communications from Plymouth State University, focusing on Professional Communications. Prior to joining SteadyCare, Hailey held several positions within the Human Resources field. All of Hailey’s roles have balanced her zeal for problem solving with the need to enhance the employee and customer experience.
In 2018, Hailey shifted her career focus into the Customer Success arena and joined the SteadyCare team. With her wide range of experience, excellent communication skills and invaluable insights from previous roles she was able to adapt quickly to SteadyCare’s diverse customer needs. She harnesses her wealth of knowledge of SteadyCare services to increase product utilization and provide exceptional customer service.
When not working, Hailey enjoys spending time with her family, and the newest addition, her daughter, Violet. In her spare time, Hailey enjoys walking and hiking with her Shiba Inu, Layla, who is the apple of her eye. Hailey has always had a passion for performing, and is a member of her local theater group, Nashua Actor Singers. She has been a part of multiple musical productions over the years and continues to pursue this passion today.
As the CSM for SteadyCare, Hailey focuses on turning our client’s goals into reality. She is dedicated to maintaining trusted relationships with our clients and establishing a clear understanding of their needs, in order to provide an evolving solution within the SteadyCare platform.
Jason Bazinet
Marketing Director
Lizabeth “Betsy” Comer
Customer Support Specialist
Betsy joined SteadyCare in 2023 as a Project Specialist. She is responsible for providing technical and logistical support on special projects and instrumental in the testing of new features for the SteadyCare platform. Betsy enjoys getting elbow deep in her projects! She approaches all aspects of her job with a positive, hard-working mindset, and is passionate about helping find solutions to any challenges.
Betsy received her Bachelor of Science and Education from the University of Missouri and her MAT from Webster University in Kansas City, MO. Prior to working at SteadyCare, Betsy taught grade school 1-8, but also spent many years teaching adults on various Microsoft certification components. Betsy attributes her attention to detail and ability to communicate effectively to all demographics from her many years as an educator.
Betsy enjoys almost everything you can do with a needle and thread. When not working on a project, Besty loves traveling to anywhere that has a mountain! One of her big bucket list items includes visiting as many National Parks as possible.