Overnight shifts are tough for any employee. But group home direct service providers (DSPs) face unique challenges.
The major one? Staying awake and alert during long periods of quiet and downtime.
And it’s not just DSPs. Group home administrators and managers have their challenges, too. They struggle to monitor staff attendance and awake status across multiple locations—especially during overnight shifts
when most are out of the office and unable to provide immediate support.
Some of these same administrators still rely on old-fashioned tactics like conducting their own check-in calls
and surprise “nocturnal audits” to ensure staff are awake and alert throughout their shifts.
Unfortunately, these methods are unreliable. And, in many cases, don’t catch issues until after they’ve occurred. This lack of oversight puts resident safety and well-being at risk. Not to mention the agency’s business and reputation, too.
Real-Time Tracking for Attendance & Awake Status
That’s why SteadyCareTM developed Check-In PlusTM. It’s our innovative, cloud-based solution designed to track staff presence and awake status in real-time.
Easy-to-use software allows employees to check in via phone or web portal. If they miss a scheduled check-in—which, unfortunately, does happen—Check-In Plus alerts supervisors instantly.
It’s a customizable, cost-effective, and reliable system that agency administrators can access from anywhere.
“Once we implemented the SteadyCare system, we were able to see that our DSPs were awake throughout their shift in real-time as opposed to relying on a note they would leave managers after a shift was over stating that they were awake and present.”
Tranell M., District Manager, Redwood Family Care Network
The SteadyCare Check-In Plus Advantage
Designed to provide peace of mind, our Check-In Plus system features:
Accurate Staff Attendance & Awake Status Tracking: Check-In Plus allows you to verify staff is present in their assigned homes at check-in, and spot any missed shifts in real-time. Should any missed shifts or unexpected absences occur, administrators and managers are alerted immediately.
Caretaker & DSP Check-in Tracking: In addition to your staff, Check-In Plus allows family members, caregivers, and guardians of group home residents to know that their loved ones are safe and accounted for.
Immediate Notifications: Should a staff member fail to check in, an immediate notification from Check-In Plus allows for quick action to be taken to avoid potential issues or emergencies.
Detailed Reporting: Access detailed reports showing who checked in, the time and location of the check-in, and any missed. Reports can be used to monitor attendance, identify patterns of DSP activity/inactivity, maintain records, and other reporting.
Customization & Flexibility: Tailor the system to alerts, reporting, and notifications to suit your agency’s specific needs.
Overnight Monitoring: Track overnight shifts and maintain around-the-clock supervision. Perfect for group home residents who may require extra attention and care.
Enhanced Integration & Support
SteadyCare can easily integrate with many operational systems in group homes. This compatibility helps maintain continuity and reduces the disruption commonly associated with adopting new technologies.
We provide training sessions and support to ensure all users are confident in using the system effectively. Our dedicated support team is available to assist with any issues that might come up.
Become an Overnight Success
The overnight staff working in residential group homes are dedicated to the health and safety of the individuals in their care. But dozing off during those dark hours can happen. Even to the most dedicated.
SteadyCare’s Check-In Plus system gives them the support they need through the night to remain awake, alert, and ready to care for their residents.
Schedule a Demo Today
With our Pilot Program, you can see how our courtesy call system can work for you. Contact us today and start improving your staff retention and resident care.